Policies
CHANGING THE RENTAL DATE ON A TRAVELING DRESS RENTAL:
-A change order request on a rental can only be made if you contact us at least 14 days prior to the ship date of your rental. There is a $35 fee to change the date of your rental. If you are not able to reschedule a date, you will be refunded in the form of store credit, minus a $35 fee.
-If you need to cancel your rental order LESS than 14 days before the ship date of your rental, no refund in any amount will be given.
CANCELLING A PURCHASE ORDER:
All sales are final. Once an order is placed, it cannot be cancelled. If an item is ready to ship, we ship it right away! If an item is being made for you, we start making it right away!
If you're not 100% in love with the current release, please don't purchase it! We have a new release almost every Friday, and if you love the next release more than the one you bought, you canNOT switch your order.
RETURNS and EXCHANGES:
We stand behind everything we make! If we've made a mistake with your dress we will fix it at absolutely no charge to you!
PRIVACY POLICY:
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
TERMS OF SERVICE:
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By consenting to Little Dreamers Couture’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at littledreamersinc@gmail.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.